Psychological injuries can be very damaging. Every employer should provide a healthy working environment to decrease the risk of psychological injury to their employees.
- Step 1: Identify On-the-Job Hazards
Identify existing psychological hazards in your business. These could be environmental or organisational in nature. Review all incident reports and workers compensation claims. Also look for patterns of sick leave, turnover, or absenteeism. Ask for feedback from employees and observe the environment during the work day.
- Step 2: Assess Risk
Once you have identified potential hazards, it’s time to assess risk. Determine the capacity for harm as well as extent of exposure and how different employees deal with it. Things that can increase risk include poor employee relationships, lack of job role clarity, poor management, work overload and little to no rewards or recognition.
- Step 3: Manage Risk Factors
Find ways to manage risk factors by implementing control measures to counteract or prevent their negative effects. The type of controls will vary based on the cause of each risk factor. It could be something physical, like adding a barrier between employees and customers for safety reasons, or it could be organisational, like adding flexible work schedules.
- Step 4: Review Control Measures
Remember to regularly review your control measures to ensure that they are adequate and that nothing has changed in the work environment. This will allow you to address hazards before they have a chance to inflict psychological injuries.
- Step 5: Maintain a Healthy Environment
Commit to maintaining a healthy environment at work. Keep your controls in place and update as needed. If you have questions about psychological injury compensation, contact Carew Lawyers to learn more.